Effective Date: June 6, 2024
1. Refund Eligibility
Refund requests are subject to the following conditions:
- Before Payment Submission: If a cancellation request is received before payments have been forwarded to government entities or third parties (e.g., for company registrations, tax filings, intellectual property registrations), we will process the refund after deducting a $30 cancellation fee and any expenses incurred in processing the order.
- After Payment Submission: Once payments have been submitted to a government entity or third party (such as trademark searches, trademark filings, copyright applications, or company registration fees), the order is non-refundable.
2. Cancellation Process
To request a cancellation, it must be done while the order is still under review. You can follow the instructions provided in your order confirmation email to place your order on hold. Cancellations cannot be requested via telephone or email. If your cancellation request meets our requirements, it will be processed at our sole discretion.
3. Disputed Payments
Lannister Consultants does not dispute legitimate chargebacks. However, if an illegitimate or improper chargeback is initiated, such as after payments have been made to a government entity or after a service (e.g., trademark search) has been conducted, we reserve the right to take appropriate action. This may include, but is not limited to:
- Cancelling ongoing subscriptions or services.
- Dissolving any legal entity formed for which a chargeback or payment dispute occurred.
- Recovering all costs associated with the dissolution or termination of services, including court fees, arbitration costs, legal fees, and other collection expenses.
4. Liquidated Damages
If a customer fraudulently forms a legal entity using unauthorized details or disputes legitimate payments, the customer agrees to pay liquidated damages as follows:
- $500 for failure to dissolve a legal entity or abandon a trademark filing upon request.
- $10,000 for forming a legal entity using unauthorized information.
The customer will also bear all costs associated with collecting these damages, including legal and collection expenses.
5. Changes to the Refund Policy
Lannister Consultants reserves the right to amend this Refund Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.
6. Contact Us
If you have any questions about this Refund Policy or need assistance with a cancellation or refund request, please contact us through Contact Us page.
Contact Us
- MZ54 1st Floor, Empress Tower, Shimla Hill, Lahore
- Call Us At : +92 300 6882467
- [email protected]